How can we help?

1. Go to https://app.ascendserv.com/
2. Select “No Account Yet” for a new account registration.
3. Select “Register New Account”.
4. Key in your full name, email, and your MyKad, passport or company registration number.

Each email address can belong to one user account only. Sharing an email address between accounts is not allowed.

1. Click “Forgot password” and key in your email address. You will receive an email to reset your password.
2. Click the link in the email, then key in your email address and the temporary password given. You may copy and paste the temporary password.
3. Key in your new password, confirm it and save.

Try to register again with your NRIC, passport number or company registration number. If you are already registered, a message will pop up saying so.

Only once. After registering, go to the side bar, select “Account”, then “CDS Maintenance” to add any other CDS accounts you have.

Email your request to investor.ask@axcelasia.com, the team will disable the account and you will need to re-register and make the RM1.08 eKYC payment.

The RM1.08 processing fee pays for the automated assessment that is part of the KYC (Know Your Customer) process.

1. Log in at https://app.ascendserv.com/
2. Select “Corporate Exercise Submission”, key in the counter name and the stock code or IPO issue number, then select the corporate exercise.
3. Read and agree to the terms and conditions and confirm the declaration.
4. Key in your details and the number of shares you are subscribing for: a minimum of 100 shares, in multiples of 100.
5. Indicate your occupation.
6. Upload your MITI Surat Peruntukan (allocation letter).
7. Review and confirm your application.
8. Pay for the shares plus the RM5.40 handling fee by DuitNow.

You can submit your MITI application in multiple transactions.

No. You must use the same CDS account for all your applications.

You will have to apply manually: submit the hard copy of the necessary documents to AscendServ and pay by bank draft.

Check “Application History” on the left side of the AscendServ App.

The AscendServ App’s MITI module lets you apply entirely online, with no hard copies, and its online payment facility handles the payment for you. Once your application and payment are received, you will get an email notification.

No. Once you have completed the online application, there is no need to submit any documents to AscendServ.

No. You must use your own funds to subscribe for the allocated shares, and confirm that you are not acting on behalf of another person. The allocation is non-transferable, and payments cannot be made from a third-party account.

No. The allocation is non-transferable, and you are not allowed to transfer it.

No. You can only apply for the number of shares MITI allocated to you. Excess applications are not allowed, and any extra payment is refunded after processing is complete.

Within 10 market days from the date of the final ballot, without interest.

By bank transfer. You will need to give AscendServ a bank statement showing your bank account details and a copy of your IC (front and back).

MITI imposes a 6-month moratorium on applicants who fail to subscribe for the allocation it approved. Since 1 February 2023, investors who do not pay within the set period for their allocated Bumiputera special shares (Saham Khas Bumiputera) are placed under a six-month moratorium. For more information, see MITI’s website at https://sahamonline.miti.gov.my/

The Pink Application Form is how eligible persons apply for shares in an IPO. It is different from the White Application Form (or Internet / Electronic Share Application) used by the Malaysian public. In a private placement, selected investors are contacted by the placement agent and selected Bumiputera approved by MITI are contacted by MITI.

Two ways to apply for the Pink Form: Online via the AscendServ App (e-subscription), or with the printed Pink Form.

• Eligible directors
• Eligible employees
• Persons who have contributed to the success of the Group

The management or the Board of Directors, with guidance from the IPO adviser, sets the entitlement criteria and the total allocation of shares.

• Who can apply: a White Form is an offer to the Malaysian public. Only eligible employees, directors and persons who contributed to the success of the Group can apply with a Pink Form.
• How many shares: there is no limit on the shares you can apply for with a White Form. A Pink Form application is subject to your entitlement. Either way, the application must be for a minimum of 100 shares or multiples of 100 shares.
• If the IPO is oversubscribed: a White Form application is subject to balloting. A Pink Form application is 100% successful.
• Transfer: Pink Form shares are non-transferrable.

Your application is subject to your entitlement, which is the maximum number of shares you can subscribe for. It must be for a minimum of 100 shares or multiples of 100 shares.

A Pink Form application is 100% successful, with no balloting.

1. A CDS account. This is the account operated by Bursa Depository for the deposit of shares. You can open one with a stockbroking firm, or through the Bursa Anywhere app.
2. Subscription money: the money to subscribe for the shares at the issue price.
3. Your entitlement: the notification or letter from the company, sent by email. It tells you the maximum number of shares you can subscribe for.

• Account holder’s name: the shareholder’s own name for a direct account; the broker’s name for a nominees account.
• IPO application (White Form): a direct account is eligible; a nominees account is not. The briefing does not say whether a nominees account can be used for a Pink Form, so please ask HR or AscendServ before applying.
• Dividends: credited directly into your registered bank account for a direct account; credited into your trading account for a nominees account.
• Paperwork on corporate actions (such as rights issues): managed by you for a direct account; managed by the broker, with a service charge, for a nominees account.
• Annual reports and dividend vouchers: a direct account holder receives them from the share registrar; a nominees account holder does not.
• Attending the AGM: yes for both, but a nominees account holder needs a proxy form.

1. Go to https://app.ascendserv.com/ and log in. New users first register: select No Account Yet, then Register Now, key in your full name, email and MyKad / passport / company registration number (Malaysians select MyKad), and pay the registration fee from a bank account registered under your own MyKad / passport / company registration number. A temporary password is emailed to you; check your Junk or Spam folder if you do not see it.
2. Select Corporate Exercise. Key in the counter name, then select the stock code / IPO issue number and the corporate exercise.
3. Key in your 15-digit CDS account number and the number of shares you wish to apply for.
4. Upload a screenshot from Bursa Anywhere or your broker’s platform that shows your name and your 15-digit CDS number.
5. Click Next, check the summary, and read and agree to the T&C.
6. Pay through the payment gateway by DuitNow or Maybank2U.
7. A confirmation email with the details of your subscription and payment is sent to your registered email.

For a Pink Form application in the App:

• DuitNow: amounts below RM40,000.
• Maybank2U (M2U): amounts above RM40,000, only for those with a Maybank account.

You can split your payment into several transactions. Each transaction has a handling fee of RM5.40. Adjust your bank transaction limit beforehand, because there is a cooling-off period of 12 hours.

Example, for 10,000 shares at RM0.50 (RM5,000 in all): on day 1 key in 5,000 shares and pay RM2,500 + RM5.40 = RM2,505.40; on day 2 do the same for the other 5,000 shares, again RM2,505.40. You can also make two payments a day from two banks: 2,500 shares each at RM1,250 + RM5.40, which is RM2,510.80 a day.

1. HR gives you the Pink Form and/or the offer letter.
2. Buy a bank draft payable to ACM Share Issue Account No. [X]. Make sure the bank officer has signed it.
3. Complete the Pink Form and attach the documents below.
4. Hand everything to HR. HR submits it to ACM by 5 pm on the closing date.

Documents (individuals and companies):

• The completed and signed Pink Form
• A copy of your CDS account statement (top portion)
• A copy of your IC, or the Certificate of Incorporation for a company
• The bank draft

• Tick your ownership status. The sample form lists, for an individual, Malaysian Bumiputera, Malaysian Non-Bumiputera or Foreigner.
• Your name, identity number and shares offered are pre-printed from the information HR supplied.
• Tick the mode of financing, Self or Financier. Fill in the CDS account details section only if you are using financing.
• Write your 15-digit CDS account number and the number of shares you are applying for.
• Write the bank name, bank draft number and amount.
• Sign the form, and add the company stamp or seal if you are a company.

Call AscendServ on 03-7890 0238, or email investor.ask@axcelasia.com. The assistant cannot see your own application, so for anything about your own case please contact the team directly.